Privacy Policy

Eco Drive Marketing Private Limited ("EcoDrivo", "we", "our", or "us") operates the website ecodrivo.com and our showroom and workshop facilities in Lucknow, Uttar Pradesh. We are committed to protecting your privacy and ensuring transparency in how your personal data is collected and processed.

1. Information We Collect

When you interact with our platform, we collect information necessary to fulfill your requests:

• Enquiries & Test-Ride Bookings: Your name, phone number, email address, city, and preferred model.
• Service Claims: Name, contact phone, vehicle model, chassis/VIN number, registration number, issue description, and uploaded purchase invoices.
• Dealership Applications: Trade name, applicant name, phone, email, preferred territory, GSTIN, and business experience.

2. How We Use Your Information

We use collected information solely for legitimate business operations:

• To schedule showroom test rides and provide custom battery quotations.
• To authenticate, inspect, and update you regarding vehicle service tickets.
• To evaluate dealership and distributor commercial applications.
• We do not sell, rent, or trade your personal information to third-party advertisers.

3. Data Security

All service tickets require phone number verification to prevent unauthorized inspection. Uploaded invoices and diagnostic files are stored in isolated, secure server storage inaccessible to public directories.

4. Contact Us

For privacy inquiries or data removal requests, contact our compliance officer at:
Email: info@ecodrivo.com
Postal Address: Madhav Sadan, Kakori Mod, Mohan Road, Beside Bihari Hospital, Lucknow, Uttar Pradesh – 226101, India